Access mental health services

If you need a bit of extra support, you can contact our Wellbeing Line or speak to your GP about a referral to one of our mental health services.

Call: 0300 365 8880

Email: WellbeingLine@berkshire.nhs.uk

We’ll talk to you about your needs and help you find the right service for the referral.

See all our mental health services

Services you might be referred to

Talking Therapies

After referring to our service, we'll carry out a 'wellbeing assessment' with you to better understand your needs and help you find the right therapy options for you. Once your therapy begins, you'll be in contact with one of our skilled mental health practitioners who will help you explore and learn techniques to cope with and manage depression, anxiety, stress and phobias.

We offer a range of different therapies online and over the phone, including:

If you're really struggling and need additional support, we can also offer you: 

Self-refer to Talking Therapies now

SHAPE wellbeing coaches

When you contact the Wellbeing Line, one of the support options you may be offered is SHAPE Recovery. This is an outreach programme that offers evidence-based wellbeing support for staff who work in health and social care.  

Accessing SHAPE means you will have confidential, one to one telephone coaching with weekly opportunities over a six-week period to speak with a trained coach from Berkshire Healthcare.  

You will have access to online modules with tools to help you work on areas you feel stuck with now, and to improve your resilience against developing traumatic stress and depression in the future. 

To find out whether SHAPE could be suitable for you, contact our Wellbeing Line and they can give you more information and organise this for you. 
  
To read more about SHAPE and what it involves, you can look at their website. 

Find out more about SHAPE recovery

Community Mental Health Team (CMHT)

We can provide you with a range of mental health treatments, all provided by our skilled team of psychiatrists, nurses, occupational therapists, psychologists, psychotherapists and social workers. 

Depending on your needs, we might offer you:

  • Psychological interventions (e.g. cognitive behaviour therapy, dialectical behavioural therapy, cognitive analytical therapy)
  • Pharmaceutical interventions (e.g. anti-psychotic medication, anti-depressant medication)
  • Social interventions (e.g. addressing leisure, employment, housing and finance issues)

We'll work with you to create a care plan and agree on the goals you're working towards. We can also refer you to other services if appropriate for your treatment. 

Crisis Resolution Home Treatment Team (CRHTT)

If you're experiencing acute mental health problems or are in crisis, we can refer you straight into CRHTT who will complete a home assessment and, wherever possible, provide you with treatment at home. 

Once we understand your needs, we'll work with you to create a short-term intensive care plan and refer you to other services that can help with your long-term treatment. 

If you need urgent mental health support and advice:

  • Call NHS 111 for physical or mental health emergencies (available 24/7)
  • Samaritans: call 116 123 (available 24/7)
  • SHOUT85258: text 'SHOUT' to 85258 (available 24/7)

Always dial 999 in an emergency or, to contact the Police in a non-emergency, use 101.