Wellbeing Matters has changed – where to get support | Our latest updates

  1. Contrast:

Wellbeing Matters has changed – where to get support

Funding for all Staff Mental Health and Wellbeing Hubs across England ended at the end of March 2023.

Wellbeing Matters still offers you individual and team support if you work at Berkshire Healthcare NHS Foundation Trust. 

Unfortunately, if you work for other health or social care organisations, the funding changes mean we can’t accept new individual or team support requests after May 2023. However, we have compiled a list of helplines and resources for you, including by some Berkshire employers.

Where to get support

National support

Local mental health support

In an emergency

  • Call NHS 111 for physical or mental health emergencies (free, available 24/7)
  • Samaritans: call 116 123 (available 24/7)
  • SHOUT85258: text 'SHOUT' to 85258 (available 24/7)

Always dial 999 in an emergency or, to contact the Police in a non-emergency, use 101

Support from your employer 

Your employer may offer wellbeing support for staff. Here are the details for some Berkshire health and social care organisations. Please note, you may only be able to access the links if you are employed by the organisation - and you may need to be on your work computer.

Berkshire Healthcare NHS Foundation Trust

If you work for Berkshire Healthcare NHS Foundation Trust, you can still access individual and team support with Wellbeing Matters in the same way as before. They are now part of your internal Health and Wellbeing team. 

See all of the help available, including Wellbeing Matters, Health Assured, Occupational Health, physical health support, financial support, support at work: 

Royal Berkshire NHS Foundation Trust

Staff directly employed by the Royal Berkshire NHS Foundation Trust (RBFT) can access free, confidential 24/7 support via our Employee Assistance Programme by calling 0800 028 0199.

Alternatively, please download the latest version of our seasonal care packs which outlines the full and extensive list of all Health and Wellbeing support available to staff locally, regionally and nationally.  


Frimley Health NHS Foundation Trust

  • For all your wellbeing and support needs, please visit our Frimley Wellbeing Compendium, for information on taking care of yourself, your teams and each other. **Please note update due June 2023 - Here For You and Wellbeing Matters Hubs are no longer available**
  • Frimley Health staff have access to Health Assured, Employee Assistance Programme. For free, confidential 24/7 support call 0800 028 0199, or download ‘My Healthy Advantage’ app. Counselling, legal advice, online CBT, trauma-focussed support, relationship counselling. Support for partners and dependents over 16.
  • For more detail, see:  Signposting for FHFT staff 2023.pdf
  • Find your local NHS Talking Therapies service: Enter your GP practice postcode here. For queries, email fhft.wellbeing@nhs.net


SCAS (South Central Ambulance Service)

If you work for SCAS, find wellbeing support at:

  • Staff HWBE Portal including contact details for our EAP and Occupational Health provider.


Wokingham Borough Council

If you work for Wokingham Borough Council, here are some wellbeing resources you may find useful.


West Berkshire Council

West Berkshire Council is committed to providing support and opportunities to enable employees to maintain their health, safety and wellbeing at work.

Visit the Staff Wellbeing Hub on the WBC intranet for services, advice, links and resources to support your wellbeing at work.

WBC Wellbeing at Work, please email enquiries to: Employee Wellbeing Business Partner


Bracknell Forest Council

Counselling services: Bracknell Forest Council’s staff support service is an Employee Assistance programme from Vivup.  Telephone support is available 24/7 and can be booked online or over the phone. 

Resources – Bracknell Forest Council staff only

Please note, this Wellbeing Matters website will be switched off on 30 September 2023.

If you find any of the resources here useful, please copy them and save them locally.

You may also be interested in


We would like to place cookies on your computer to make your experience of our website faster and more convenient. To find out more, please refer to our privacy policy . If you do not choose to accept cookies, some parts of this site may not work properly.

Please choose a setting: